Studio Status
ONLINE
// OPEN CHANNELS · 24H REPLY
Let's build something respectful.
Three dedicated inboxes — answered by humans, routed to the right person. No ticket queue, no bot replies. Pick a channel, send a message, get a real answer within 24 hours on business days.
Local Time (ICT)
09:00 — 18:00
Reply SLA
≤ 24 hours
Operating In
38+ countries
// CHANNELS
Pick your channel
Three dedicated inboxes, each answered by the right person. No automated replies, no ticket queue purgatory.
Business & Partnerships
contact@yuejietrade.com
App Support & Users
support@yuejietrade.com
Press & Media
press@yuejietrade.com
Studio Address
Quang Trung Software Park, Vietnam
Time Zone
ICT (UTC+7) · 09:00 – 18:00
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// NEW INQUIRY
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// FAQ
Frequently asked
Six things people ask before they write to us. If the answer isn't here, the form above lands in a real inbox.
Engagement
Do you take on small projects?
Yes. We've shipped 6-week, 12-week, and 6-month engagements. The fit depends on the problem, not the budget.
Collaboration
Can you work with my existing team?
Absolutely. About half our engagements are embedded — senior engineers working inside your team, transferring knowledge along the way.
Legal
Do you sign NDAs?
Yes. Mutual NDA as standard. We sign before any technical conversation; turnaround is typically under 24 hours.
Ownership
What about IP and source code?
You own everything we build for you. Code, design files, infrastructure configs — transferred at every milestone.
Pricing
What are your rates?
We price by engagement, not by hour. After a 30-minute discovery call you'll get a fixed quote with milestones — no surprise invoices.
Visit
Can we visit your studio?
Yes — by appointment. We're based at Quang Trung Software Park in Ho Chi Minh City. Reach out and we'll arrange a tour and a great coffee.
Prefer to skip the form?
Email us directly. We read every message and reply within 24 hours on business days. No bots, no ticket numbers, no scripts.
contact@yuejietrade.com